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Buying prints FAQs

How soon after I place my order can I expect my prints?

Please allow up to one month for your order as it is individually printed for you. However, most orders arrive earlier than this. If there are any issues with your order we will contact you directly, so please ensure that you provide your correct email address.

What type of paper and quality are the prints?

All prints are Giclée which is a high-quality archival (100 years) inkjet print. The word Giclée (pronounced ‘Jee-Klay’ with a soft J), comes from the French verb gicler meaning "to squirt, spurt, or spray". My printers use the latest best-in-class printers, capable of producing the highest resolutions.

The paper used is Hahnemüle Pearl which has a smooth orange peel texture and a bright neutral white base, it creates really natural black and white images and offers vibrant colour reproduction and great detail too. The paper is resin coated with a fibrous feel. The satin finish of the resin coating gives depth to the image which combined with the texture and vibrant colour reproduction give the image the feel of an oil painting. This is one of the most suitable of the Giclée Art Paper range for mounting.

The professional prints are made using the very best high-definition equipment and finest materials, all overseen by master printers. The printing service that I use is completely carbon neutral. This means they offset all carbon emissions that the business is responsible for.

How are they packaged?

Depending on the size of the print ordered, they could be flat or rolled.

Is your work signed?

Yes, all prints are digitally signed and your print certificate is also signed.

Do the prints come with certificates?

Yes, all prints come with a certificate of authenticity, which will have details about the print and a certificate number.

Are my prints refundable?

No, because all print orders are made to order we can not offer a refund. We do however what 24 hours before sending off your order to the printers so if you were to change your mind and let us know before this period, we can cancel your order minus any merchant handling fees. Email here

Do your prints come with frames or canvases?

Not directly from the site. All prints are unmounted at the prices quoted. However, if you would like to have a print framed or put onto a canvas, please email me directly and I can give you a quote.
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